Contact information

We're here to help.

At Orthoremedy, customer satisfaction is our priority. If you have any questions about your order, shipping, returns, or our products, please feel free to contact our support team.

Customer Support Email

support@orthoremedy.com

Support Hours

Our support team is available during the following hours:

Monday to Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 9:00 AM - 1:00 PM (EST)
Sunday: Closed

Average Response Time

We aim to respond to all inquiries within 24 to 48 business hours.

During high-demand periods, response times may be slightly longer.