ORTHOREMEDY

At Orthoremedy, we want you to be 100% satisfied with your purchase.

All orders are carefully packed and individually inspected before shipping to ensure the quality of our products.

Refund Guarantee

We offer a 90-day guarantee starting from the date the product is delivered.

If you experience any issue within this period, you may contact us to request:

• Refund
• Exchange
• Product replacement

Defective or Damaged Product

If your product arrives defective or damaged, please send the following information to our support team:

• Full name
• Order number
• Email used for the purchase
• Detailed description of the issue
• Photo or video showing the defect

Return Conditions

To be eligible for a return, the product must:

• Be in its original packaging
• Show no signs of misuse
• Include all accessories

Return Shipping Costs

The shipping cost for returns is the responsibility of the customer.

Original shipping fees paid at checkout are non-refundable.

Refund Processing Time

After the returned item is received and inspected, the refund will be issued to the original payment method within a few business days.

Contact

Email: support@orthoremedy.com